Return and refund policy
Last updated: May 20, 2026
This Return & Refund Policy applies to all products purchased through reffdhergdsfsdgre.shop. We are committed to ensuring your satisfaction with every purchase.
1. Return Window We accept returns within 30 days of the delivery date. If 30 days have passed since your order was delivered, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- The item must be in the same condition that you received it: unworn, unwashed, unused, with original tags attached, and in its original packaging.
- Hygiene & Usage Note: For hygiene reasons, underwear, socks, swimwear, and other intimate apparel cannot be returned if opened, worn, or missing protective liners.
- You must provide a receipt or proof of purchase.
- Non-returnable items: Gift cards, final sale items, and personalized/customized apparel.
Items sent back to us without first requesting a return will not be accepted.
3. Return Process To start a return, please follow these steps:
- Step 1: Contact our support team at support@modun.shop with your order number and photos of the item's current condition.
- Step 2: If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package.
- Step 3: Pack the items securely in their original box and attach the return label.
4. Return Shipping Fee & Restocking Fee
- Defective/Damaged Products: If the mop is incorrect, damaged by the carrier, or has manufacturing defects (e.g., broken handle or spray mechanism), we will cover the return shipping cost.
- Customer Remorse: If you purchased the wrong model or no longer want the item, we will cover the return shipping cost.
- Restocking Fee: We do not charge a restocking fee on returns.
5. Return Address Please do not send your purchase back to the manufacturer. Returns should be sent to our registered facility: 4299 EXPRESS LANE, SARASOTA, FL, 34249, United States
6. Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
7. Exchanges The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may make a separate purchase for the new item.
8. Contact Us If you have any questions about our Returns and Refunds Policy, please contact us:
- Operator: REFFETT LLC
- Email: support@reffdhergdsfsdgre.shop
- Phone: +1 4074126374
- Address:
5765 WHISPERING WOODS DR PACE, FL 32571 - Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time / ET)